FAQ
Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.
How long does shipping take?
Orders are processed within 1 to 3 business days. Once shipped, delivery typically takes 3 to 7 business days depending on your location.
Do you offer international shipping?
Yes, we ship worldwide. Shipping times may vary based on your location.
How long does the hair last?
With proper care, our hair can last a long time and maintain its quality. Following our Care Vybes guide will help you get the most out of your hair.
Can I dye or bleach the hair?
Yes. Our hair can be colored or bleached. We recommend having a professional handle any chemical processing to maintain the quality.
Does the hair shed or tangle?
Minimal shedding is normal. With proper care and maintenance, tangling can be kept to a minimum.
What’s the difference between closures and frontals?
Closures cover a smaller area and are great for simple, low-maintenance styles. Frontals go from ear to ear and give you more styling options like pulling your hair back or changing parts.
Can I wear the hair on vacation?
Yes. Our hair is made to keep up with your lifestyle, whether you’re outside, by the water, or on the go.
What if I have an issue with my order?
If you have any concerns, contact us and we’ll be happy to help.